Photograph the stove
Take one full photograph of the appliance and a closer image of the door and damaged glass.
Broken, cracked or permanently cloudy glass can spoil your view of the fire and make the appliance unsafe to use. Send Embers a photograph and we’ll help identify the stove, confirm your options and provide a clear quote.
Stove doors require specialist heat-resistant ceramic glass manufactured for the temperatures and thermal changes created by a working appliance.
Correct measurements, edge clearances, seals and fixing pressure all matter. Glass fitted too tightly or with tired seals can be placed under unnecessary stress as the stove heats and cools.
Embers can help with common flat panels, unusual shapes and enquiries for curved glass. Start by sending clear photographs so we can identify what is required.
No confusing forms or guesswork. A few useful photographs are normally the best place to begin.
Take one full photograph of the appliance and a closer image of the door and damaged glass.
WhatsApp the photographs with your name, postcode and any make or model information you can find.
We’ll assess the information, ask for anything else needed and confirm the price and next step.
Your replacement is supplied or professionally fitted according to the agreed service.
These genuine job photographs show why glass replacement involves more than dropping a new panel into the opening.
The door is dismantled carefully so the glass, retaining components and tired sealing rope can be assessed.
The replacement panel is positioned with suitable sealing materials and fixings before the door is returned to service.
A close-up of broken glass alone often gives no indication of the stove make, model or panel shape. These photographs make identification much easier:
A straight-on picture showing the entire appliance and door.
A closer photograph showing the glass shape, frame and fixings.
Photograph badges, data plates or markings if they are safely accessible.
This helps us confirm whether fitting or collection arrangements apply.
More than 20 years’ experience around stoves, chimneys, components and appliance servicing.
We gather the information needed to identify the correct replacement before promising a price.
Seals, clips and fixing pressure are considered rather than treating the panel like ordinary glass.
Professional help throughout Nottinghamshire and parts of Derbyshire from a known local business.
“Embers came and repaired my log burner, supplying all the parts needed, and swept and inspected the flue. All the work was done in a professional manner.”Colin Manchester · Google review
Experienced help from a trusted local specialist.Sweep Safe verified, fully insured and repeatedly recognised among Nottingham’s leading chimney sweeping businesses.
No. Stove doors require specialist heat-resistant ceramic glass suitable for the appliance and operating temperatures.
Sometimes, but a full photograph of the stove, a clear door image and any make or model information give us a far better chance of identifying it accurately.
Yes, please send an enquiry. Availability and price depend on the exact stove model and panel required.
Possible causes include impact, over-tightened fixings, inadequate expansion clearance, damaged seals or another door issue. The cause should be considered before fitting another panel.
No. A stove with cracked or broken door glass should not be used until it has been correctly repaired.
Include the complete stove, the door, any model information and your postcode. We’ll come back to you with the information needed and a clear price.